Privacy Policy
Statcon Energiaa Private Limited
CIN: U31100DL1991PTC045130
Last updated: June 2026
Contents
- Who We Are
- About the Energenie App
- Information We Collect
- App Permissions
- How We Use Your Information
- Sharing of Information
- Data Retention & Account Deletion
- Security
- Children’s Privacy
- Changes to This Policy
- Grievance redressal
- Contact Us
This Privacy Policy applies to: The Energenie mobile application (Google Play Store & Apple App Store) published by Statcon Energiaa Private Limited, and the website www.energiaa.in.
1. Who We Are
This Privacy Policy describes how Statcon Energiaa Private Limited (“we,” “us,” or “our”) collects, uses, and protects information obtained through our website (www.energiaa.in) and our mobile application Energenie, available on the Google Play Store and Apple App Store.
By using our website or the Energenie app, you agree to the collection and use of information in accordance with this Privacy Policy.
2. About the Energenie App
Energenie is a mobile application developed under Statcon Energiaa Private Limited that allows users to set up, configure, and remotely monitor supported Statcon Energiaa hardware devices — including solar inverters, battery systems, and related energy equipment.
Energenie is available as a free application on:
- Google Play Store — published under developer name Statcon Energiaa Private Limited
- Apple App Store — published under developer name Statcon Energiaa Private Limited
The app is intended for use by customers of Statcon Energiaa Private Limited only.
3. Information We Collect
| Category | Data Collected | When Collected |
|---|---|---|
| Account Details | Name, email address, mobile number, password (hashed) | When you register in the Energenie app |
| Device & Technical Data | Wi-Fi configuration, device connection preferences, diagnostic logs, app usage data | When you set up or use a device through the app |
| Cloud Monitoring Data | Device operational data (inverter status, power readings, battery levels) | When you enable cloud or remote-monitoring features |
| Contact Information | Name, email address, message content | When you contact us through our website contact form |
| Log Data | Device IP address, app version, OS version, timestamps, crash reports | Automatically, whenever the app is used |
We do not collect your precise location, browsing history, financial information, or any sensitive personal data not listed above.
4. App Permissions – Energenie
The Energenie app requests the following device permissions. These are used solely for device connectivity and app functionality – not for advertising or tracking.
- Wi-Fi
- Bluetooth
- Internet
- Nearby Devices
| Permission | Purpose |
|---|---|
| Bluetooth | To scan for and connect to Energenie-supported Bluetooth-enabled devices during initial setup |
| Nearby Devices | To detect and pair with compatible Statcon Energiaa hardware in the user’s vicinity |
| Wi-Fi | To detect and communicate with Wi-Fi–enabled inverter/battery devices on the local network |
| Internet | For cloud monitoring features, remote access, app updates, and backend communication |
5. How We Use Your Information
We use the information collected to:
- Create and manage your Energenie account
- Enable device connectivity, configuration, and remote monitoring features
- Troubleshoot technical issues and improve app performance
- Send service-related notifications (e.g., device alerts, firmware updates)
- Respond to your enquiries submitted through our website
- Comply with applicable laws and regulations
We do not use your personal data for advertising, profiling, or any purpose other than those described above.
6. Sharing of Information
We do not sell your personal data. We share it only in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating the Energenie app or website (e.g., cloud hosting, crash analytics), bound by confidentiality obligations.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
7. Data Retention & Account Deletion
We retain your account and device data for as long as your account is active, or as needed to provide the Energenie service, comply with legal obligations, resolve disputes, and enforce our agreements.
How to Delete Your Account & Data
You may request deletion of your account and associated personal data at any time by:
- Email: Send a request to rms@energiaa.in with the subject line “Data / Account Deletion Request”
We will process your deletion request within 30 days, except where we are legally required to retain certain information.
8. Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Communication between the Energenie app and your devices is encrypted using standard protocols, and passwords are never stored in plain text.
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your Energenie account.
9. Children’s Privacy
The Energenie app and the energiaa.in website are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us at rms@energiaa.in and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where required, notify you via the Energenie app or direct communication. Continued use of the app or website after any update constitutes your acceptance of the revised policy.
11. Grievance redressal
We respect your privacy. If you do not wish to receive emails or other communications from us, or if you do not want us to use your personal information, please contact the undersigned at the details below:
Grievance redressal regarding privacy policy for Energenie — Statcon Energiaa Private Limited
Email: rms@energiaa.in
Phone: 1800-891-3319 (Toll Free) | 0120-4088600
B-81, Sector-63, Noida, Uttar Pradesh – 201307, India
The team shall acknowledge receipt of your complaint within 24 hours and resolve it within 15 days from the date of receipt.
12. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Statcon Energiaa Private Limited
B-81, Sector-63, Noida, Uttar Pradesh – 201307, India
Email: rms@energiaa.in
Phone: 1800-891-3319 (Toll Free) | 0120-4088600
Website: www.energiaa.in
This Privacy Policy applies to the Energenie mobile application (Google Play & App Store) and the website www.energiaa.in, both operated by Statcon Energiaa Private Limited.
© 2026 Statcon Energiaa Private Limited. All rights reserved.
